What payment methods are accepted?
We accept all major credit cards, please see below
Can I pay via PayPal?
My credit card is not accepted. What’s wrong?
If your credit card was declined, please check the following
- There are no spaces in your credit card number.
- The delivery address is the same as the one associated with your credit card.
- Your name appears exactly the same as on the card.
When will my order be shipped?
Processing orders for shipping can take up to 3-5 business days after it is placed.
How can I change my order?
You can change the recipient or ship to address before your order is shipped by sending an email to: firstname.lastname@example.org
Do you ship internationally?
Yes, we do. We offer free worldwide shipping on all orders.
How can I track my order?
You can track your order by entering the tracking number provided to you here.
When will my order arrive?
Your order will arrive within 4-6 weeks after it was placed. You can read more about our shipping terms here.
The delivery takes longer than expected. What’s wrong?
On the very rare occasions, the delivery may take longer than the stated standard shipping time due to the customs formalities. Please send an email to email@example.com if the delivery takes longer than 45 days.
Can I change my order after it was shipped?
No, you can’t make any amendments into your order after it was shipped.
Not all of the items from my order arrived. What’s wrong?
Sometimes we send partial shipments to expedite the delivery process. Don’t worry, all the missing items will arrive shortly.